Shipping policy

Shipping Policy

Processing times
Orders are prepared and shipped within [1-3] business days after payment confirmation.

Delivery options
- Colissimo (France): 2-3 business days, [X] €
- Express delivery: 24h, [X] €
- EU delivery: 5-7 business days, [X] €
- Free shipping from: [X] € purchase

Order tracking
A confirmation email with tracking number is sent as soon as your parcel is dispatched.

International deliveries
VINA ships throughout the European Union. Customs fees or local taxes may apply outside the EU and are the recipient's responsibility.

Damaged or lost parcel
Contact ecomvincent0@gmail.com within [7] days of the estimated delivery date.